Frequently Asked Questions
Everything you need to know about XTRA GIFT CARD services.
How will I receive my gift card?
All gift cards are delivered digitally to the email address provided at checkout. Most orders are processed and delivered within 5 to 15 minutes of payment confirmation.
What payment methods do you accept?
We accept a wide variety of payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, and select cryptocurrency payments.
Are there any service fees?
XTRA GIFT CARD strives for transparency. While most cards are sold at face value, some international or specialty cards may include a small processing fee which will be clearly displayed before you complete your purchase.
Can I return a gift card for a refund?
Due to the digital nature of our products, all sales are final once the code has been delivered. Please ensure you are purchasing the correct card for your specific region and platform.
What should I do if my code isn't working?
If you encounter an error, please double-check the characters entered. If the issue persists, contact our 24/7 support team with your order number and a screenshot of the error message for immediate assistance.
Do the gift cards have an expiration date?
Most of our retail and gaming gift cards do not expire. However, we recommend redeeming your code shortly after purchase to ensure the security of your funds.